Privacy Policy
Last updated: April 2026
Zelara Health ("Zelara Health," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, and protect information when you visit our website at zelarahealth.com (the "Site") or interact with our services.
1. Information We Collect
We collect information that you voluntarily provide through our Site, including:
- Email address
- Full name (if provided)
- General wellness interest preferences (e.g., recovery, energy, sleep, longevity)
- Whether you are currently under physician care for longevity protocols
- Age range
We also automatically collect certain technical information when you visit our Site, including IP address, browser type, device type, pages visited, and referring URL. This information is collected through cookies, the Meta Pixel, and similar tracking technologies.
2. How We Use Your Information
We use the information we collect to:
- Communicate with you about Zelara Health services, including waitlist updates and program availability
- Understand the interests and preferences of prospective members to inform product development
- Measure and analyze website traffic and advertising performance
- Comply with applicable legal obligations
3. Information We Do Not Collect
During the waitlist and pre-launch phase, we do not collect protected health information (PHI), medical history, diagnoses, medications, treatment records, or any information subject to HIPAA. The wellness interest preferences we collect are general consumer preferences used for product research, not medical intake data.
4. Information Sharing
We do not sell, rent, or trade your personal information to third parties. We may share information with:
- Service providers who assist with website hosting, email communication, and analytics (e.g., Netlify, Meta) — only to the extent necessary to provide those services
- Legal authorities if required by law or to protect our rights
5. Cookies and Tracking Technologies
Our Site uses cookies and the Meta Pixel to measure advertising performance and understand how visitors interact with our Site. The Meta Pixel collects data including pages visited, actions taken, and device information. This data is used to measure the effectiveness of our advertising and to deliver relevant content.
You can control cookie preferences through your browser settings. Disabling cookies may affect your experience on our Site.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time by contacting us at the email address below.
7. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications at any time
- Request information about how your data is used
To exercise any of these rights, contact us at the email address below.
9. California Residents
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
10. Children
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
12. Contact
If you have questions about this Privacy Policy or your personal information, contact us at:
Zelara Health
Bellevue, WA
Email: privacy@zelarahealth.com